Related Article: CMA calls for information on use of online reviews. Reviews are often left immediately following a purchase, visit, or specific experience. Positive online reviews are online marketing gold. "Thank you so much for taking the time to leave us a 5-star review." Respond Quickly To Positive Reviews. If you let a positive review sit for months before responding, it looks like you didn’t care … Thanks for sharing your rating with us and the community.” "Thank you for the 5 star rating." First things first. The easiest review response template to start with is for “no … Happy but difficult to please. How To Respond to Positive Online Reviews (yes, you should!) Use humor. How to Respond to the No Text Review. "Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Why it works: In the response, the restaurateur seems genuinely sorry that the guest’s experience “could’ve been better.” The response also offers ways to deliver a better or more satisfactory experience next time — while … Remember, you’re responding to another human being and never forget that potential customers also see how you respond so make each response different instead of having just one response for all 5-star reviews. Take notes from this heartfelt response to a review that commented on other aspects of the dining experience. This sandwich shop didn’t get discouraged by negative Google reviews. It actually used … “We are so grateful for your 5-star review. This customer gave the hotel a … Don’t ever feel … “You might think that when a customer posts a glowing, 5-star review about your business online that you don’t have to say anything.” Whether the reviews are on Facebook, Google, Yelp, or other industry websites, 5-star reviews help build your reputation, increase trust, and encourage future customers to … We will share this with the store team to let them know how we are doing.” Restaurateurs know that delicious food doesn’t always guarantee a 5-star review. Some customers are difficult to please. Time is of the essence for you as the business owner. Generic 4-Star “Thank you for your review. Replying to 5-star reviews from delighted clients It’s just as important to reply to positive reviews as negative or mixed ones — not only to show your gratitude for choosing you as their agent, but to shine an extra spotlight on specific areas of your real estate expertise.
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