Description of service: Short-term email aliases for incoming mail. Undergraduate Student Government, Arthur Lakes Library Student Govt: USG | GSG, Arthur Lakes Library Geology Museum Bookstore The school shall be the primary institution of higher education offering energy, mineral and materials science and mineral engineering degrees at both the graduate and undergraduate levels. You abuse, mistreat or misuse the equipment, or use it to violate State and Federal laws, Mines policies, or ITS procedures. All work on personally owned equipment will require a signed waiver and may require you to be present during service. Service limitations: These accounts apply only to Mines Exchange email, used primarily by faculty and staff. The department of Information & Technology Solutions (ITS) at the Colorado School of Mines provides many technology services to the campus community. The Colorado School of Mines shall have a unique mission in energy, mineral, and materials science and engineering and associated engineering and science fields. Campus Tour Supporting services: Mines Service Center (formerly the Technology Support Center). Request an enhancement or report a problem with a Cognos report. The catalog/catalog you are currently following and the catalog that you are changing to. Outside of normal business hours, support will be provided by Mines Service Center (MSC) student employees when available. Supporting services: Mines Service Center. You may change your catalog or course catalog in order to meet requirements for graduation. CSMguest – Unencrypted wireless for guests of the Mines community. Campus Tour Service limitations: All requests are subject to availability and equipment operability. Service recipients: Mines faculty, staff, and students. Graduate Student Government Professional staff will be available between 8 a.m. and 5 p.m. Monday through Friday and by appointment, as necessary. 303-273-3000 / 800-446-9488, Admissions & Financial Aid Or view this web page: https://its.mines.edu/email/spam-general/. 303-273-3000 / 800-446-9488, Admissions & Financial Aid
Map and Directions. Purchasing advice and assistance is provided. 888-446-9489, Alumni and Friends Large format scanning is also available. Plan ahead, make a reservation and borrow it during a quiet period to familiarize yourself with setup, use and packing it away. Clear prior granting of permission for release of your information to this service. How to request this service: Use the Mines Help Center “Helpdesk” at https://helpdesk.mines.edu to address questions about email aliases to the ITS Enterprise Systems group. Originals up to 41” wide can be accommodated. The resolution of the printers is 2400×1200 dpi. Concerts & Events Use the Mines Help Center “Helpdesk” at https://helpdesk.mines.edu to address questions about enterprise custom application programming to the ITS Enterprise Systems group. Cost: No cost unless equipment is not returned in satisfactory condition. Software will not be installed on personal computers though assistance may be provided. Extended services are specialized, lower-priority services that are made available as time and personnel permit during regular business hours. The Center for Technology and Learning Media (CTLM) building may be closed during holiday and certain break periods. Colorado School of Mines Hours Key contacts: Ron Cosseboom, rcossebo@mines.edu, 303.273.3471. Your department head’s signature is required. The equipment is returned late according to your reservation. Hire Our Students Click the + symbol to view more information about each item. Feedback Service limitations: For printing, PDF documents are preferred. Graduate Admissions
Remote support may be provided by telephone, email, or remote-login technology. You must sign out your reserved equipment at the MSC in the Computer Commons in CT156A. Your academic advisor’s signature is required. MINES CLIMBS TOGETHER: COVID-19 health and safety resources, updates.
Hours of availability: Service is available during normal working hours Monday through Friday. Key contacts: Ron Cosseboom, rcossebo@mines.edu, 303.384.3471. To submit a Catalog/Change form, all of the following information must be completed: Once the form is completed and the required signatures have been obtained, please return the form to the Registrar’s Office for processing. Assistance in breaking down equipment and setting up equipment is provided during office moves. Reports are written from the Operational Data Store (ODS) which contains Banner and Cayuse data. Services continue during summer breaks and periods that may include study abroad, internships, or extended leave. For more information: Use the Mines Help Center “Helpdesk” at https://helpdesk.mines.edu to address questions about campus spam filtering to the ITS Enterprise Systems group. For addendums to the current catalog that were not available at the time of production, click here: Mines.edu/Registrar/program-changes. PowerPoint has some limitations.
Resources. Service recipients: Students, Faculty and Staff. Undergraduate Student Government, Arthur Lakes Library ITS Service Catalog The department of Information & Technology Solutions (ITS) at the Colorado School of Mines provides many technology services to the campus community. Graduate Admissions Use the Mines Help Center “Helpdesk” at http://helpdesk.mines.edu to address email questions to the ITS Enterprise Systems group. This inventory is upgraded periodically. Urgent issues resulting in a work stoppage should be noted in the service request. Cost: Free How to request this service: Requests for Canvas assistance can be submitted by clicking on the “help” icon in the lower left corner of the page when signed into Canvas. MultiPass is managed via the Identity Management (IDM) system interface at, a WordPress-based Content Management System (CMS) used to maintain. Equipment is available only for short-term loans; generally 2 or 3 hours, sometimes a day or a weekend. Description of service: We offer Barracuda Networks Email Security Gateway accounts for @Mines.EDU addresses for helping in spam management. Description of service: Email services are available to all Mines faculty, and staff while they are actively employed at Mines. Colorado School of Mines 1500 Illinois St., Golden, CO 80401 303-273-3000 / 800-446-9488. Graduate Student Government Hire Our Students Service limitations: These email aliases are available to those with Mines email accounts and are not intended as permanent addresses. Please include a description of the problem, error messages if applicable, and complete contact information. Documents to be scanned should be of good quality without frayed edges. Some pieces of equipment are assigned to projects or classes, like field camp, during certain times of the year. 888-446-9489, Alumni and Friends Admissions & Financial Aid Financial Aid Graduate Admissions More info, Colorado School of Mines
Positive means of recovering microscopic gold using mechanical means! Student consultants are the primary provider of support. Geology Museum You will need an Adobe Acrobat Reader to view and print these files.
Use the Mines Help Center “Helpdesk” at http://helpdesk.mines.edu to address file-server questions to the ITS Server Team. OUR LOCATION Color Me Mine Corporate Offices 630 S. Anderson St. Los Angeles, California 90023 (818) 291-5900 You are expected to pay for lost, damaged or missing items and you may be financial encumbered if you do not. Family-owned & operated since 1933, The Mines Press has grown from a small storefront print shop with three employees to a modern facility with a staff of over a hundred. Request a new cognos report or submit a suggestion for updating a current report. Location & Parking Colorado School of Mines 1500 Illinois St., Golden, CO 80401 303-273-3000 / 800-446-9488. “Helpdesk” support requests requiring information from the user will automatically close in five days unless there is a response, though they can be reopened upon request. Support for enterprise-wide services such as wired and wireless networking, email, the campus web presence, and network-based applications may be provided by other groups within ITS. 1500 Illinois St., Golden, CO 80401 Mines is widely acclaimed as an educational institution focused on stewardship of the earth, development of materials, overcoming the earth's energy challenges, and fostering environmentally sound and sustainable solutions. Mines Magazine Athletics Description of service: ITS’ High-Performance Computing group maintains various HPC (“supercomputer”) resources and offers support for Mines faculty and students using using HPC systems in research efforts. Make sure to allow enough time in your reservation for pick up, set up and packing, as well as travel time when you commit to a return time. Mines Magazine Careers at Mines Create a Travel Expense Report for me Request a Travel Expense Report be created for you or someone else who has Chrome River access. The group maintains Mines’ HPC platforms (currently Wendian, Mio, AuN, Mc2, BlueM) and their file systems. Service recipients: All Mines faculty and staff using Exchange email. Use the Mines Help Center “Helpdesk” at http://helpdesk.mines.edu to ask questions about data- and document-retention systems at Mines. Service recipients: All Mines students, faculty, and staff. Hours of availability: 8:00 a.m. – 5:00 p.m. M-F. Use the Mines Help Center “Helpdesk” at http://helpdesk.mines.edu to address questions about software development in high-performance computing to the HPC group. You will need an Adobe Acrobat Reader to view and print these files. 303-273-3000 / 800-446-9488, Admissions & Financial Aid
Online classes at Mines are taught by world-class professors that are dedicated educators, committed to developing the knowledge and skills of their students. If you are interested in a technology or service not found below, please let us know about it.
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