They were not pleasant to deal with in person or on the phone. As the weather was 35 degrees on the day we travelled I was so pleased we had booked a full day tour, passing many tired and sunburnt bike riders I knew we had made the right choice as you would not see all the Island on a bike unless super fit.
Collect your bike, hop on the ferry at Hillarys Boat Harbour and savor sensational views of the Perth skyline as you cruise across the Indian Ocean. 4 reviews.
Click here. As we didn’t have cash it was taken from our credit card. I asked if they did the hire equipment such as seat and cargo trailers for children. Not at booking or anytime prior including when pi, Great commentary on the bus. Make the most of your day trip to Rottnest Island with this convenient bike hire and round-trip ferry combo. Secure your spot with ease, stay flexible, and never miss out.
( We did not do this)Your bank would have released the funds and amount held would have disappeared on your bank statement after a set number of days, meaning you wouldn't see a refund as no money was taken off your card.I hope this clarifies the situationIf you would have any other quires please contact me at phil@rottnestfastferries.com.au with a contact number to call you on.RegardsPhil Richards- Director of Sales and Marketing.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund. I asked if they did the hire equipment such as seat and cargo trailers, Hello Jess, I'm sorry to hear of your experience in relation to hiring our bikes, there is indeed some miscommunication. Beste Art, Rottnest zu erleben. It was very convenient, as we were staying in Sorrento Beach. If you've forgotten your password, please reset it.
Would you please contact me at phil@rottnestfastferries.com.au to discuss your compensation Kind Regards Phil Richards Director of Sales and Marketing, Booked the ferry + bike rental, was given a bike that was unrideable and unfixably broken. I bought this package thinking it would be easier. As stated I have tried calling via the phone number that was left and email to discuss compensation. We are sorry for the inconvenience caused whilst trying to find your next trip. Wir wurden bei unserer Stadtunterkunft 9 abgeholt.
The price was fair (compared to others we saw) and the crew friendly. We visited Rottnest on 13th January and were asked to pay $50 for bike hire. Very enjoyable way to see the whole island. Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire.
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