I eventually gave up on trying to get the he issue fixed or replaced.
It looks like you're in United States so all prices will be in USD ($). I did have an issue with my pump making a chirping noise, contacted elvie who replied within a day and after showing proof of purchase sent me a new hub. Is my data stored securely and kept confidential.
It leaked, I wasn’t getting a lot of milk being expressed and the app kept telling me I had more milk than I did in the bottle. When it works it’s great but they are completely unreliable and constantly breaks and stops working! I love the Elvie pump. The Elvie Pump is definitely not all that it is made out to be. Output Comparision for Elvie vs. Spectra S1 vs. Freemie Liberty . So cannot fault their customer service during the warranty period.However, as soon as the warranty period of two years ends there is no help. Its caused me so much stress and heartache and is honestly taking a huge toll on me. If I could choose 0 stars I would!DO NOT BUY ELVIE PRODUCTS. I typically pump anywhere from 6-10 oz in 10-15 minutes (on average) on my Spectra S1 and about 6-10 oz in 20 minutes on my Freemie Liberty. The Elvie has a lot of claims of being ‘silent’ and ‘wearable’ so you can continue your day whilst pumping....but it’s definitely not silent or anywhere near. People think that more suction equals more milk, which isn't correct. 3) Customer services will never admit the fault.
I gave up because I was struggling with motherhood as it was. I bought the Elvie Breast Pump from Elvie directly thinking if I had any issues I could go to them directly to sort it out. I kept trying to use it because I thought maybe it was just me not getting the hang of it. Others have managed to get refunded without any questions being asked. If I'm not getting much off its almost aways a positional issue so I need to realign the sheild. nope! How do I download the Elvie Pump app? If you can't find it in your inbox, please check your spam folder.
How should I store my Elvie Pump between sessions? Learning how to position it so the milk transfer is effective takes some practice. I would recommend these pumps to anyone, they are pricey but are a brilliant buy. I took the pump apart and removed the battery easily, but Elvie would not let me buy a replacement and I could not find anything similar online. How do I know which Breast Shield size to use? Wow absolutely love love love my pump, I'm a first time mum and started using my pump soon after my son was born. It also has a robot bright light on top so if they’ve not heard it due to background noise they will see the light which shines through two layers of clothes.
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