There's no way to add other options like "Warranty", "Rework" or "Service Plan" plan, for example. There is also a free trial version that lasts 14 days. -Web Based
mHelpDesk supports the following languages: mHelpDesk supports the following devices: Yes, mHelpDesk has an API available for use. Although we don't use a lot of what mHelp is capable of, we find the software very easy to use while writing estimates out in the field. I would recommend these guys to anyone! The support team was nice, but I would rather them had been fast and knowledgeable.ConsQuickbooks sync is terrible. The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Win more jobs and grow your business with mHelpDesk! My husband and I run this company and since implementing HelpDesk, we basically say "Thank goodness for HelpDesk" at least once a week! Honestly, most of my complaints are issues that come from being a long-term user and having wrong codes and items from my staff cluttering up the software.
ProsMHelpDesk has made invoicing easier than what my company used in the past. Jobber is also a lot more user friendly. There are over 10,000 companies that are running their businesses worldwide with the help of Mhelpdesk, seeing shortened billing cycles, greater efficiency and superior time management. I would say we have lost at least 15-20% in sales in 2018 and that's being conservative!!!
Very friendly and understanding. Anything from HVAC, plumbing, IT services, and appliance repair to cleaning and janitorial services.
Thank you for sharing your thoughts on mHelpDesk Mark! If you sell systems on leases, there is no easy way to track or separate the leases. Apart from the corporate usage of the software, it can also be advantageous to freelancers who want to stay within certain timelines and strict schedules. Over the past year many changes have been made to this program that, for our business, have made the program worse. A beginner user can understand how to use it and use it completely in just a few minutes. Please give us a call at 888-558-6275. Free Trial: Available (No Credit Card required). The Enterprise package price ranges based on the actual needs and requirements. The scheduling and invoicing portion is simple. Options offered
ProsIt integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier. Format of the program is easy to use The added features which make it harder to operate also make it more sluggish. I feel the price is somewhat high.
GetApp® is a registered trademark of Nubera eBusiness S.L. It lags and is unstable. Below are some frequently asked questions for mHelpDesk. Derek, thanks so much for leaving us a review. ProsYou can easily customize mhelpdesk. The customer service is top notch. Customer support is slow and unhelpful. Super good price for what you get!
Thanks for the feedback and suggestion about the estimates - we will pass it along to our Product team. They are always improving.
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